Frequently Asked Questions

Q. What are the hours of operation? A. Tuesday – Friday (10am-5pm); Saturday (10am-4pm); Sunday – Monday (CLOSED)

Q. What is the cost to tour the Museum? Daily Admission: Students $3.00; Senior Adults (60+)$3.00; Adults $5.00. Annual Membership Rates: Students $10.00; Senior $15.00; Adult $25.00; Family $45.00 

Q. What methods of payment does the Museum accept?  A. Cash, Checks, Visa and MasterCard.

Q. Besides general admission, are there other charges?  A. The Museum offers programs and events that require an additional, nominal charge. Such charges are clearly announced prior to any scheduled event.

Q. Is the Museum handicap-accessible?  A. Yes. There is designated handicapped parking space, which leads directly to the Museum entrance. A ramp leads from the parking lot to the front door. An elevator is available for access to each exhibit floor, three (3) levels.

Q. How long should we plan on visiting?  A. Adults and visitors with older children can easily spend 2 hours exploring all of the Museum’s exhibits. Guided tours should expect 1 and 1/2hour for a tour.

Q. Can I bring a camera or video camera to the Museum?  A. Yes, photography is permitted in most exhibit areas, althought the delicate nature of a few exhibits does prohibit photographs of a select number of artifacts. We encourage guests to capture the special moments they spend with their family at the Museum, but we do ask that you not use a flash in the exhibit areas. 

Q. Are Group Rates available? A. Group rates may be available with prior arrangement.

Q. Is it permissible to drop off young teens to explore the Museum on their own? A. In order to provide a safe and fun learning environment for all visitors, the Museum asks that children under the age of 16 be accompanied by an adult (18 years+) at all times. 

Q. How do I donate an artifact to the Living Heritage Museum?  A. Please contact the Museum at 423-745-0329 and ask for the Curator Manager.
   
Q. How can I reserve the rental space for an event? A. Please contact the Museum at 423-745-0329 and ask for the Program Manager.

Q. Can I bring an object to the Museum for appraisal? A. The Museum staff is forbidden by federal law from providing any information on the value of objects donated or potentially donated to the Museum. The IRS considers such activity by a 501c(3) a conflict of interest, so you may want to find a qualified appraiser to examine your object before donation. The following organizations might be able to assist you. The Museum does not determine their cost.  
American Society of Appraisers (ASA) 800-272-8258
International Society of Appraisers (ISA) 312-981-6778
Appraisers Association of America (AAA) 212-889-5404

Didn’t find the question you were looking for? Contact us today with your question, and we will respond to your inquiry as soon as possible. 423-745-0329